Impact of bus drivers' organizational identity on driving anger:mediating role of burnout

doi:10.16265/j.cnki.issn1003-3033.2022.05.0467

Abstract

Abstract:

In order to explore antecedent variables that affect bus drivers' driving anger and their influencing mechanism, a mediation model among organizational identity, job burnout and driving anger was put forward with job burnout as an intermediary variable. Then, 583 bus drivers in Xi'an were surveyed by using organizational identity scale, burnout scale and driving anger scale. Finally, the model was verified by utilizing Process macro program. The results show that violations and egoism of other traffic subjects are more likely to induce driving anger of bus drivers. Organizational identity can significantly predict anger and burnout in a negative way, with the latter playing a completely mediating role between organizational identity and driving anger. In another words, the identity affects driving anger completely through burnout.

Key words: bus driver, organizational identity, driving anger, occupational burnout, mediating role

LI Qiong, WANG Yongjie, CHEN Wenqiang, BAI Pengxia, XUE Chenlei. Impact of bus drivers' organizational identity on driving anger:mediating role of burnout[J]. China Safety Science Journal, 2022, 32(5): 8-13.

Figures/Tables 6

Fig.1

Tab.1

Tab.2

Tab.3

Tab.4

Tab.5

Results of total effect, direct effect and indirect effect

效应类别	效应值	Bootstrap标准误	95%的置信区间		相对效应占比/%
总效应c	-0.11	0.04	-0.19	-0.02	—
直接效应c'	0.03	0.04	-0.04	0.11	17.65
间接效应 $a × b$	-0.14	0.02	-0.19	-0.10	82.35

Tab.5

References 17

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指标	类别	人数		占比/%
性别	男	562		96.4
性别	女	21		3.6
指标	类别		人数		占比/%
年龄/岁	20~25		11		1.9
	26~35		129		22.1
	36~45		267		45.8
	46~60		176		30.2
教育程度	初中及以下		212		36.4
	高中或中专		297		50.9
	大专		67		11.5
	本科及以上		7		1.2
公交驾龄/a	0~3		170		28.2
	4~10		175		30.3
	11~20		196		33.6
	21及以上		42		7.2
月均收入/元	≤3 000		15		2.6
	3 001~5 000		101		17.3
	5 001~7 000		432		74.1
	≥7 001		35		6.0
近3年发生交通事故	未发生		437		75.0
近3年发生交通事故	发生		146		25.0

因子类别		M		SD		1		2		3		4		5		6		7		8		9		10
1驾驶愤怒		1.66		0.66		—		—		—		—		—		—		—		—		—		—
2利己主义		1.85		0.87		0.88^**		—		—		—		—		—		—		—		—		—
3缓慢驾驶		1.39		0.51		0.72^**		0.60^**		—		—		—		—		—		—		—		—
4无礼行为		1.38		0.63		0.67^**		0.48^**		0.46^**		—		—		—		—		—		—		—
5交通阻碍		1.71		0.76		0.75^**		0.59^**		0.49^**		0.46^**		—		—		—		—		—		—
6违规行为		1.84		0.94		0.89^**		0.70^**		0.50^**		0.53^**		0.61^**		—		—		—		—		—
7组织认同感		3.95		0.88		-0.11^*		-0.11^*		-0.12^**		-0.08		-0.09^*		-0.09^*		—		—		—		—
8职业倦怠		24.05		17.05		0.47^**		0.47^**		0.45^**		0.34^**		0.32^**		0.34^**		-0.30^**		—		—		—
因子类别	M		SD		1		2		3		4		5		6		7		8		9		10
9情绪衰竭	1.66		1.41		0.49^**		0.46^**		0.45^**		0.33^**		0.33^**		0.37^**		-0.15^**		0.74^**		—		—
10去个性化	0.83		1.19		0.52^**		0.53^**		0.50^**		0.33^**		0.35^**		0.38^**		-0.18^**		0.76^**		0.75^**		—
11成就感低落	2.07		1.78		0.20^**		0.20^**		0.19^**		0.18^**		0.14^**		0.14^**		-0.30^**		0.77^**		0.18^**		0.27^**

变量	组织认同感	职业倦怠	驾驶愤怒
年龄	0.02	-0.14^**	-0.11^**
教育程度	-0.04	0.19^**	0.17^**
公交驾龄	-0.01	-0.03	0.02
月平均收入	0.07	-0.12^**	-0.02
日均驾驶时间	-0.12^**	0.10^*	0.14^**
日均睡眠时间	0.11^**	-0.28^**	-0.26^**

回归方程		拟合指标			系数显著性		95%的置信区间
结果变量	预测变量	R	R²	F	β	t	95%的置信区间
驾驶愤怒	组织认同感	0.11	0.01	6.55	-0.11	-2.56^**	[-0.19,-0.02]
组织认同感	职业倦怠	0.31	0.09	60.41^**	-0.31	-7.78^**	[-0.38,-0.23]
驾驶愤怒	组织认同感	0.45	0.20	72.09	0.03	0.87	[-0.04,0.11]
—	职业倦怠	0.45	0.20	72.09	0.46	11.67^**	[0.38, 0.53]