基于HFACS的民机总装过程人为失误风险分析

doi:10.16265/j.cnki.issn1003-3033.2019.06.024

中国安全科学学报 ›› 2019, Vol. 29 ›› Issue (6): 146-151.doi: 10.16265/j.cnki.issn1003-3033.2019.06.024

基于HFACS的民机总装过程人为失误风险分析

宋志红¹ 高级工程师, 耿秀丽² 副教授

1 上海航空工业集团有限公司质量审核部,上海 200232;
2 上海理工大学管理学院,上海 200093

收稿日期:2019-02-27 修回日期:2019-04-23 发布日期:2020-11-02
作者简介:宋志红(1972—),女,江西丰城人,本科,高级工程师,主要从事质量工程、质量管理等方面的工作。
基金资助:
国家自然科学基金资助(71301104);教育部人文社会科学研究一般项目(19YJA630021);高等学校博士学科点专项科研基金资助课题(20133120120002)。

Risk analysis of human error in civil aircraft assembly process based on HFACS

SONG Zhihong¹, GENG Xiuli²

1 Science and Technology Quality Department, Shanghai Aviation Industry Group Co., Ltd, Shanghai 200232, China;
2 Business School, University of Shanghai for Science and Technology, Shanghai 200093,China

Received:2019-02-27 Revised:2019-04-23 Published:2020-11-02

摘要/Abstract

摘要： 为解决民用飞机制造过程中人为失误风险评估不确定性问题,提出一种基于人因分析与分类系统(HFACS)模型的风险分析方法。首先,采用故障模式与影响分析(FMEA)法评估民用飞机总装过程中人为失误的风险,结合国际民航组织(ICAO)的人为因素分类方法提出改进的HFACS模型,并将其作为人为失误发生度和难检度的评估依据;其次,采用粗糙集方法处理评估信息的不确定性问题;然后,应用偏好顺序结构评估法(PROMETHEE II)处理人为失误风险评估和排序问题,并评估其改进优先级;最后,分析某民用飞机制造企业总装过程中的人为失误风险,验证所提方法的有效性。结果表明:所提方法能为民用飞机制造企业人为失误风险评估提供合理的评估依据和有效的评估方法。

关键词: 质量管理, 风险评估, 故障模式与影响分析(FMEA), 人因分析与分类系统(HFACS), 粗糙集

Abstract: In order to solve the uncertainty of human error risk assessment in the process of civil aircraft manufacturing in China, an improved HFACS model was presented. Firstly, the FMEA were used to assess the risk of human error in the process of civil aircraft assembly, and an improved HFACS model was proposed in combination with the common human factors proposed by the International Civil Aviation Organization (ICAO). The improved HFACS model was used as the evaluation basis of the occurrence and difficulty of man-made errors. Then the rough set method was applied to deal with the uncertainty in information evaluation. The risk of human error was evaluated and sorted by using Preference Ranking Organization Method for Enrichment Evaluations II (PROMETHEE II) method, so as to set the priority of improvement. Finally, the risk of human error in the process of civil aircraft assembly was analyzed to verify the proposed method. The results show that the proposed method is effective and reliable and can provide a reasonable basis for human error risk assessment of civil aircraft manufacturing enterprises.

Key words: quality control, risk assessment, failure mode and effects analysis (FMEA), human factor analysis and classification system (HFACS), rough set

中图分类号:

X913.4
C934

宋志红, 耿秀丽. 基于HFACS的民机总装过程人为失误风险分析[J]. 中国安全科学学报, 2019, 29(6): 146-151.

SONG Zhihong, GENG Xiuli. Risk analysis of human error in civil aircraft assembly process based on HFACS[J]. China Safety Science Journal, 2019, 29(6): 146-151.

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基于HFACS的民机总装过程人为失误风险分析

Risk analysis of human error in civil aircraft assembly process based on HFACS

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