机场安检员工作压力与不安全行为关系研究

doi:10.16265/j.cnki.issn1003-3033.2019.04.003

中国安全科学学报 ›› 2019, Vol. 29 ›› Issue (4): 13-18.doi: 10.16265/j.cnki.issn1003-3033.2019.04.003

机场安检员工作压力与不安全行为关系研究

姜兰¹ 讲师, 刘雅琴², 孙佳¹ 教授

1 中国民航管理干部学院航空安全管理系,北京 100102;
2 民航三亚安全监督管理局,海南三亚 572000

收稿日期:2019-01-25 修回日期:2019-03-09 出版日期:2019-04-28 发布日期:2020-11-04
作者简介:姜兰 (1989—),女,湖南娄底人,博士,讲师,主要从事民航安全管理方面的教学与科研工作。E-mail: jianglan@camic.cn。
基金资助:
2014年民航科技项目(MHRD20140310);民航局安全能力建设项目(14000900100015J007,14000900100016J004,ASSA2018-13)。

Research on relationship between work stress and unsafe behaviors of airport security staff

JIANG Lan¹, LIU Yaqin², SUN Jia¹

1 Faculty of Aviation Safety Management, Civil Aviation Management Institute of China, Beijing 100102, China;
2 Civil Aviation Safety Operation Supervision Administration Bureau of Sanya, Sanya Hainan 572000, China

Received:2019-01-25 Revised:2019-03-09 Online:2019-04-28 Published:2020-11-04

摘要/Abstract

摘要： 为减少民用机场安检员因工作压力引发的不安全行为,研究机场安检员工作压力与不安全行为之间的关系,从源头上降低机场安检不安全事件发生的概率。首先,收集国内某机场692份有效问卷,采用因子分析法,得出安检员工作压力的7个主要影响因素;其次,将这些因素作为工作压力与不安全行为之间的中间变量,并提出15个关系假设,构建机场安检员工作压力与不安全行为关系的假设模型;最后,运用结构方程模型(SEM)检验并修正该模型。结果表明:机场安检员的工作压力与不安全行为之间存在正相关关系;职业发展、自我效能、组织氛围、工作特征和人际关系与工作压力负相关;角色压力、工作家庭冲突与工作压力正相关;人际关系、职业发展和自我效能与不安全行为负相关。

关键词: 民用机场, 安检员, 工作压力, 不安全行为, 结构方程模型(SEM), 路径分析

Abstract: In order to reduce unsafe behaviors caused by work stress and decrease the probability of airport security incidents, studies were carried out to investigate the relationship between work stress and unsafe behaviors of airport security staff. Firstly, 692 valid questionnaires were collected from an airport in China, and by using factor analysis method seven major factors that affect staff work stress were obtained. Secondly, fifteen hypotheses were put forward to build up the relationship model between work stress and unsafe behaviors with these factors as middle variables. Finally, the model was verified and modified by using SEM. The results show that work stress is positively related with unsafe behaviors; career development, self-efficacy, organizational climate, work characteristics and interpersonal relations are negatively related with work stress while role stress and work-family conflict are positively related with it; what is more, interpersonal relations, career development and self-efficacy are negatively related with unsafe behaviors.

Key words: civil airport, security personnel, work stress, unsafe behavior, structural equation model (SEM), route analysis

中图分类号:

X910

姜兰, 刘雅琴, 孙佳. 机场安检员工作压力与不安全行为关系研究[J]. 中国安全科学学报, 2019, 29(4): 13-18.

JIANG Lan, LIU Yaqin, SUN Jia. Research on relationship between work stress and unsafe behaviors of airport security staff[J]. China Safety Science Journal, 2019, 29(4): 13-18.

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机场安检员工作压力与不安全行为关系研究

Research on relationship between work stress and unsafe behaviors of airport security staff

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